ADAIR-MAJOR CONSULTING
Collaboratively Building the IT & Digital Foundation for Your Future
Is inefficient internal IT and digital operations hindering your strategic growth? Adair-Major Consulting provides a fully personalized approach to IT Service Management and Digital Transformation, ensuring your technology becomes a powerful enabler of your business objectives.


SMART SOLUTIONS
Solving problems by adapting best practices to suit your needs and making use of existing teams and technologies.

EMPOWERING BUSINESS
Leading organisations to better control their IT processes and maximise value across all levels and functions.

DATA FOCUSED
Evaluating baselines, tracking improvements, and measuring results to ensure IT processes are servicing the bigger picture.
OUR SERVICES
We optimize your internal IT and digital operations through a personalized, data-driven approach. Moving beyond generic solutions, Adair-Major Consulting crafts bespoke strategies and implements tailored processes to directly fuel your business goals.
Our core service areas include:
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ITSM Optimization: We leverage ITIL 4 and deep expertise in platforms like ServiceNow to assess and redesign your IT processes, boosting efficiency and service delivery to strategically align with your business objectives.
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Internal Digital Transformation: We strategically reimagine your internal technology landscape to enhance operational efficiency and empower your digital teams, driving tangible improvements and supporting your broader business transformation.
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Bespoke Process Design & Implementation: We co-create and implement tailored processes that precisely fit your unique needs and infrastructure, ensuring team buy-in and sustainable adoption for optimal performance.
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Strategic Assessments & Roadmaps: We deliver incisive evaluations of your IT and digital capabilities, developing clear, actionable strategies and measurable KPIs to drive impactful change and achieve your business targets.
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Implementation & Enablement: We provide hands-on implementation of new technologies and deliver targeted training, including specialized expertise in Microsoft Power Platform (Power BI, Power Automate, Co-Pilot Studio) to empower your teams.